Will the pest controller need to visit more than once? +
Most pest treatments require at least two visits. The first visit involves a survey, identification of the pest species, and initial treatment. Follow-up visits — typically one to three weeks later — check whether the treatment has worked, replenish bait stations if needed, and carry out proofing to prevent re-infestation. Wasp nest treatment is the exception, as a single visit is usually sufficient.
Are the pesticides used in homes safe for my family? +
Professional pest controllers use pesticides that are approved by the Health and Safety Executive and applied at concentrations that are safe for humans and pets when used correctly. Your pest controller will advise you on any precautions — for example, keeping children and pets away from bait stations, or vacating a room after a spray treatment until it dries. Always follow the specific safety instructions given for your treatment.
Can pest control help with moth damage to my clothes? +
Yes — if you are finding holes in wool, silk or cashmere garments, you likely have a clothes moth infestation. A pest controller can identify the species, locate the source (often in dark undisturbed areas like wardrobe corners or under furniture), and apply targeted treatment. Prevention includes regular vacuuming, washing clothes before long-term storage, and using cedar wood or lavender sachets as natural deterrents.
What should I do if I find rats in my kitchen in Beckenham? +
Remove all exposed food immediately and store everything in sealed glass or metal containers — rats can gnaw through plastic. Clean surfaces with disinfectant, as rat urine and droppings carry Weil's disease (leptospirosis) which can be fatal in humans.
What should I do if I think I have bed bugs? +
Check your mattress seams, headboard joints and bed frame crevices for small dark spots (faecal marks) and tiny rust-coloured blood stains on your sheets. Bed bugs are 4 to 5mm long, flat and brown — they hide during the day and feed at night. Do not throw away your mattress or use shop-bought sprays, as this often spreads the infestation to other rooms. Contact a professional pest controller who specialises in bed bug treatment.
Do landlords have to pay for pest control in Beckenham? +
Under the Landlord and Tenant Act 1985, landlords are responsible for maintaining the structure of the property, which includes blocking pest entry points such as gaps around pipes and damaged air bricks. If a pest infestation is caused by structural defects, the landlord must arrange and pay for treatment. If the tenant has caused the infestation through poor hygiene or waste management, the cost may fall to the tenant.