What should I do if I find rats in my kitchen in Stoke-on-Trent? +
Remove all exposed food immediately and store everything in sealed glass or metal containers — rats can gnaw through plastic. Clean surfaces with disinfectant, as rat urine and droppings carry Weil's disease (leptospirosis) which can be fatal in humans.
What should I do if I think I have bed bugs? +
Check your mattress seams, headboard joints and bed frame crevices for small dark spots (faecal marks) and tiny rust-coloured blood stains on your sheets. Bed bugs are 4 to 5mm long, flat and brown — they hide during the day and feed at night. Do not throw away your mattress or use shop-bought sprays, as this often spreads the infestation to other rooms. Contact a professional pest controller who specialises in bed bug treatment.
Are cockroaches in my home a health risk? +
Cockroaches are a serious health hazard. They carry bacteria including Salmonella, E. coli and Staphylococcus, and their droppings and shed skins are a known trigger for asthma and allergies, particularly in children. A single cockroach sighting usually indicates a larger hidden population. Contact a pest controller immediately — cockroaches breed rapidly and an infestation will worsen quickly without professional treatment.
Do landlords have to pay for pest control in Stoke-on-Trent? +
Under the Landlord and Tenant Act 1985, landlords are responsible for maintaining the structure of the property, which includes blocking pest entry points such as gaps around pipes and damaged air bricks. If a pest infestation is caused by structural defects, the landlord must arrange and pay for treatment. If the tenant has caused the infestation through poor hygiene or waste management, the cost may fall to the tenant.
Are the pesticides used in homes safe for my family? +
Professional pest controllers use pesticides that are approved by the Health and Safety Executive and applied at concentrations that are safe for humans and pets when used correctly. Your pest controller will advise you on any precautions — for example, keeping children and pets away from bait stations, or vacating a room after a spray treatment until it dries. Always follow the specific safety instructions given for your treatment.
What pests are most common in Stoke-on-Trent? +
The most common pest callouts in Stoke-on-Trent follow a seasonal pattern: rats and mice peak in autumn and winter as they seek warmth and food indoors; wasp nests are treated mainly between June and September; bed bugs occur year-round but spike in summer with increased travel; and ant infestations are most common in spring and early summer. Cockroaches are less seasonal and are typically found in older properties or commercial kitchens.